Emergency Numbers
In case of EMERGENCY call 000, or 112 from a mobile phone.
EMERGENCY SERVICES
|
Name |
Phone Number |
Description |
|
Police, Fire and Ambulance |
000 (or 112 from mobile) |
Emergency response. |
|
Poisons Information Centre |
13 11 26 |
Poison information, advice and referral. |
|
Suicide Call Back Service |
1300 659 467 |
24-hour telephone and online counselling for people at risk of suicide, for carers of someone who is having thoughts of suicide or feeling suicidal and for those who have lost someone to suicide. Online counselling is also available at www.suicidecallbackservice.org . |
|
Suicideline |
1300 651 251 |
24-hour counselling and information for anyone affected by suicide. |
|
Crisis and Assessment Team (CAT) - South West Melbourne |
1300 657 259 |
24-hour psychiatric triage including information, assessment and referral for anyone experiencing severe mental health concerns and symptoms. |
|
Child Protection Crisis Line |
13 12 78 |
Weekend and after hour service for concerns about the immediate safety of a child or young person within their family unit. |
|
Direct Line |
1800 888 236 |
24-hour information, counselling and referral for alcohol and other drug related issues. |
|
Gamblers Helpline |
1800 858 858 |
24-hour telephone support for issues related to gambling. |
|
Gamblers Help Youth Line |
1800 262 376 |
24-hour telephone support for issues related to gambling. |
|
Healthdirect Australia |
1800 022 222 |
24-hour health advice line staffed by registered nurses to provide expert health advice. |
|
Kids Helpline |
1800 551 800 |
24-hour counselling for young people and children. |
|
Lifeline Australia |
13 11 14 |
24-hour crisis support and suicide prevention. |
|
Mensline |
1300 789 978 |
24-hour counselling for men, including information and referral. |
|
WIRE Women's Support Line |
1300 134 130 |
Information and support for women, available from 9am-5pm. |
|
Nurse-on-call |
1300 606 024 |
24-hour general health advice and information. |
|
Sexual Assault Crisis Line |
1800 806 292 |
After hours telephone crisis counselling service for victims or survivors of both past and recent sexual assault. |
|
Womens Domestic Violence Crisis Service |
1800 015 188 |
24-hour support and information for women experiencing violence and abuse from a partner or ex-partner, another family member or someone else they are close to. |
OTHER INFORMATION AND SUPPORT LINES
|
Name |
Phone Number |
Description |
|
Beyond Blue |
1300 224 636 |
National mental health information and support line. |
|
Child Abuse Prevention Services |
1800 688 009 |
Information, referral and ongoing support to those affected by child abuse, concerned about the welfare of a child, or needing family or parenting support. |
|
Eating Disorder Helpline |
1300 550 236 |
Information, guidance and support to anyone whose life is affected by an eating disorder, body image issues or disordered eating. |
|
eHeadspace |
1800 650 890 |
Online telephone support and counselling for young people and their families who are going through a difficult time. |
|
Gay and Lesbian Switchboard and Qlife |
1800 184 527 |
Telephone counselling, information and referral service for gay, lesbian, bisexual, transgender, intersex and queer (GLBTIQ) communities. |
|
Griefline |
1300 845 745 |
Telephone counselling for people experiencing or struggling with grief and loss. |
|
Parentline |
1300 301 300 |
Support, counselling and education for parents and carers of children and young people. |
|
Pregnancy, Birth and Baby Helpline |
1800 882 436 |
Information and counselling for women, their partners and families relating to issues of conception, pregnancy, birthing and post natal care. |
|
Relationships Australia |
1300 364 277 |
Relationship support for individuals, families and communities. |
|
SANE Australia |
1800 187 263 |
Mental health information and support. |
|
Drug and Alcohol Clinical Advisory Service (DACAS) |
1800 812 804 |
Consultancy service for health and welfare professionals only. |
ONLINE COUNSELLING
Please note that online counselling services are not always able to respond immediately.
|
Name |
Website |
Description |
|
Counselling Online |
Online counselling for anyone worried about or seeking help for their own alcohol and/or other drug use, or anyone concerned about the alcohol or other drug use of a family member or friend. Counselling online is available 24 hours a day, 7 days a week across Australia. |
|
|
eHeadspace |
Free online support for young people and families that are going through a tough time. Also a great way for young people who are worried about someone they know to get some extra support. |
|
|
Gambling Help Online |
http://www.gamblinghelponline.org.au/accessing-support/online-counselling/ |
Online counselling and email support for anyone wanting help with a gambling concern. |
|
Kids Helpline Web Counselling |
Access to a Kids Helpline counsellor over the web. |