Complex Case Support
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About This Service
One on one complex case support for clients with multiple barriers, consisting of work with mental health, physical health, family violence, counselling, family relationships, children and youth, accommodation, financial and legal advice.
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Service Provider
Maximus
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Service Name
Complex Case Support
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Service Address
Shops 4 and 5, 203 Watton Street, Werribee 3030
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Phone
(03) 9731 3000
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Fax
(03) 9731 3099
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Service Area
No restrictions apply
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Service Hours
Monday - Friday: 8.30am - 5pm
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Age Group
16 - 65
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Interpreters
Yes; free
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Service Provider
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- Website
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Service For
Humanitarian entrants with exceptional needs
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Languages (other than English)
No
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Disability Access
Yes
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Drop In Service
No
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Outreach
Yes
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Outpost
Offices are located all over Victoria; contact for further details
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Costs
Free
- Public Transport Information
More information for service providers
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Participation Length
CCS may be accessed from short crisis interventions of 14 days up to longer case management for 6 months
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Participation Type
Voluntary
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Secondary Consult
Yes
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Staff Profile
Social Worker
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Specific Exclusions
Clients must be refugee entrants, special humanitarian program entrants, protection visa holders or temporary protection visa holders. Clients can only access the CCS program within 5 years of their arrival in Australia. Clients may not be receiving similar services from other providers
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Participation Length
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Who Can Refer
Other agencies and organisations
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Point of Intake
MAX Employment will then assess the client and refer back to the Department of Immigration and Citizenship for eligibility approval
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Emergency Referral and Intake Process
Clients must be refugee entrants, special humanitarian program entrants, protection visa holders or temporary protection visa holders. Clients can only access the CCS program within 5 years of their arrival in Australia. Clients may not be receiving similar services from other providers
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E-Referral Option
No
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Who Can Refer
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